Returns & Refunds Policy

At Darts Farm, we take pride in the quality of our artisan produce and hand-selected goods; however, if you are not completely satisfied with your purchase, we are here to help. Due to the perishable nature of our food items, please notify us within 24 hours of delivery regarding any issues with fresh produce.

Return Process

• 1.
  Contact Our Team

  Email our customer support within the designated timeframe with your order number and a brief explanation of the issue.

• 2.
  Provide Documentation

  For damaged or quality-related concerns with food items, please include clear photographs to help our farm shop team assess the claim.

• 3.
  Return Non-Perishables

  For non-perishable giftware, ensure items are in their original, unopened packaging and return them to our farm shop address via tracked mail.

• 4.
  Receive Refund or Replacement

  Once approved, we will process a full refund to your original payment method or arrange for a fresh replacement to be sent out immediately.